Nursing home · Bournemouth, Christchurch and Poole

Silverways Nursing Home

Silver Way, Highcliffe-on-Sea, Christchurch, BH23 4LJ

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 5 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 28 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Medicines optimisationSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Person-centred careSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Partnerships and communitiesGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • November 2023GoodSECRW
  • March 2021Inspected, no new rating
  • July 2018GoodSECRW
  • January 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Bournemouth, Christchurch and Poole

Silverways Nursing Home is in the Requires improvement tier ?, with 4 other homes in Bournemouth, Christchurch and Poole. 96% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (6%)
  • Good, with Outstanding areas 7 (5%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

See all 129 care homes in Bournemouth, Christchurch and Poole →

Care homes nearby

  • Greenways
    Christchurch, Bournemouth, Christchurch and Poole · BH23 5BB · Residential care home · 4 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Corner Cottage
    Christchurch, Bournemouth, Christchurch and Poole · BH23 4QX · Residential care home · 3 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Highcliffe Nursing Home
    Christchurch, Bournemouth, Christchurch and Poole · BH23 5JS · Nursing home · 62 beds1.3 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Little Amberwood
    Christchurch, Bournemouth, Christchurch and Poole · BH23 5RT · Residential care home · 4 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Avon Reach
    Christchurch, Bournemouth, Christchurch and Poole · BH23 4AH · Nursing home · 60 beds2.5 km
    Outstanding S: GoodE: OutstandingC: OutstandingR: GoodW: Outstanding Rated this month
  • Windy Ridge Care Home
    New Milton, Hampshire · BH25 7PN · Nursing home · 21 beds2.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago

More care homes near BH23 4LJ →

Other homes run by Christchurch Housing Society

2 care homes in total: 1 Good, 1 Requires improvement.

  • Avondene Care Home
    Christchurch, Bournemouth, Christchurch and Poole · BH23 3LY · Residential care home · 11 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 2 years ago

All 2 homes run by Christchurch Housing Society →

About Silverways Nursing Home

Silverways Nursing Home is one of 129 care homes in Bournemouth, Christchurch and Poole: a 61-bed nursing home in Christchurch, run by Christchurch Housing Society. It is registered to care for older people. That is larger than most homes in Bournemouth, Christchurch and Poole, where the typical home has 23 beds.

About 0.5 km away, Greenways is rated Good. Christchurch Housing Society runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. In Bournemouth, Christchurch and Poole, 96% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in June 2025. 94% of homes in Bournemouth, Christchurch and Poole also score 5.

CQC's latest rating, from May 2026, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in November 2023, it was rated Good. The typical rating in Bournemouth, Christchurch and Poole is about 2 years old, so this one is fairly recent. CQC found significant shortfalls in “medicines optimisation”, one of 15 standards out of 33 scored below good.