SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bigwig House is in the Good, with Outstanding areas tier ?, with 8 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Green Light PBS Limited runs Bigwig House, a residential care home in Newquay, Cornwall with room for 3 residents. It is registered to care for younger adults. That is smaller than most homes in Cornwall, where the typical home has 22 beds.
Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in February 2014. In Cornwall, 87% of homes score 5. It is one of 18 homes run by Green Light PBS Limited. 18 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
The current CQC rating is Good, published in October 2019. Safe, effective, responsive and well-led were also Good. For caring, the rating was Outstanding. Its rating before that, in February 2017, was the same. The rating is more than 5 years old. In Cornwall, 32% of ratings are that old (see how rating age varies by council).
