SafeAre people protected from abuse and avoidable harm?81%Good
See the breakdownHide the breakdown2 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Learning cultureExceptional
Safe and effective staffingExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Freedom to speak upGood
Partnerships and communitiesGood
Capable, compassionate and inclusive leadersExceptional
Governance, management and sustainabilityExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Pines is in the Good, with Outstanding areas tier ?, with 8 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Green Light PBS Limited runs The Pines, a residential care home in Redruth, Cornwall with room for 3 residents. Its CQC registration covers younger adults and people with a learning disability or autism. It is a small home for Cornwall, where the median is 22 beds.
Green Light PBS Limited runs 18 care homes, and all 18 rated are Good or Outstanding. About 3.3 km away, Crossroads House Care Home is rated Outstanding. In Cornwall, 81% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in January 2015. In Cornwall, 87% of homes score 5.
CQC last rated the home in March 2026, giving it Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Outstanding. Its rating before that, in October 2017, was the same. The typical rating in Cornwall is about 4 years old, so this one is fairly recent. 8 of the 33 standards CQC scored were exceptional, and none fell below good.
