SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Crossroads House Care Home is in the Outstanding tier ?, with 4 other homes in Cornwall.
81% of rated homes here are Good or Outstanding (England: 82%).
Crossroads House Care Home is a 47-bed residential care home in Redruth, Cornwall, run by Anson Care Services Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in Cornwall, where the typical home has 22 beds.
In Cornwall, 81% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. 87% of homes in Cornwall also score 5. It is one of 5 homes run by Anson Care Services Limited. 4 of those with a rating are Good or Outstanding. It is the only Outstanding home among the 7 closest.
CQC last rated the home in April 2019, giving it Outstanding overall. Responsive and well-led were also Outstanding. For safe, effective and caring, the rating was Good. At over 5 years old, this rating is older than most. 32% of ratings in Cornwall are as old (how rating age varies by council).
