SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Anson Care Services Limited, St Mary's Haven is a residential care home in Penzance, Cornwall with 46 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Cornwall has 22 beds, so this one is bigger than average.
In August 2021, CQC gave it Good overall, and Good for each of the five key questions too. That is up from Requires improvement in February 2020. At over 5 years old, this rating is older than most. 32% of ratings in Cornwall are as old (how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. Anson Care Services Limited runs 5 care homes, and 4 of the 5 rated are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 87% of homes in Cornwall. In Cornwall, 81% of rated care homes are Good or Outstanding (England 82%).
