SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Penlee Residential Care Home is one of 198 care homes in Cornwall: a 25-bed residential care home in Penzance, run by Copthorne Care Homes Ltd. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
Across Cornwall, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. 87% of homes in Cornwall also score 5. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in November 2022. That matches its previous rating, from December 2019.