SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in July 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
The Bungalow is a 10-bed residential care home in Penzance, Cornwall, run by Corserv Solutions Ltd. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in Cornwall, where the typical home has 22 beds.
In November 2019, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in March 2017. At over 5 years old, this rating is older than most. 32% of ratings in Cornwall are as old (how rating age varies by council).
CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating. Corserv Solutions Ltd runs 3 care homes, and all 3 rated are Good or Outstanding. The home changed owner in July 2024. In Cornwall, 81% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 87% of homes in Cornwall.
