Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Harbour House is a 20-bed residential care home in Redruth, Cornwall, run by Anson Care Services Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
About 1.4 km away, Fairfield House is rated Good. Anson Care Services Limited runs 5 care homes, and 4 of the 5 rated are Good or Outstanding. Its kitchen was rated 3 for food hygiene in July 2025. In Cornwall, 87% of homes score 5. In Cornwall, 81% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from March 2023, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. That is down from Good in November 2021.
