SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Broad Oak Manor Nursing Home is in the Good, with Outstanding areas tier ?, with 11 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
L Adams and J Adams runs Broad Oak Manor Nursing Home, a nursing home in Hertford, Hertfordshire with room for 23 residents. CQC registers it to look after older people, people with dementia and younger adults.
CQC's latest rating, from February 2020, is Good overall. Safe, effective, responsive and well-led were also Good. Caring was rated Outstanding. It was also rated Good at the inspection before, in May 2017. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Hertfordshire. Here is how rating age varies by council.
None of the 6 nearest rated homes has a higher rating. 11 other homes in Hertfordshire share its tier, “Good, with Outstanding areas”. The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 92% of homes in Hertfordshire.
