SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Brookvale House is one of 50 care homes in Southampton: a 35-bed residential care home in Southampton, run by Brookvale Care Homes Limited. Its CQC registration covers older people, people with dementia, people with a physical disability and people with mental health needs. The typical home in Southampton has 18 beds, so this one is bigger than average.
32 other homes in Southampton share its tier, “Good”. Its kitchen was rated 5 for food hygiene in June 2026. 88% of homes in Southampton also score 5. Of the 6 closest rated homes, none is rated above it.
In May 2018, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in March 2017, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Southampton, 40% of ratings are that old (see how rating age varies by council).
