SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?0%Good
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Supporting people to live healthier livesSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?0%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?0%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Freedom to speak upSome shortfalls
Capable, compassionate and inclusive leadersGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Mayflower Court is a 72-bed residential care home in Southampton, run by Anchor Hanover Group. Its CQC registration covers older people, people with dementia and younger adults. Most homes in Southampton are smaller: the median there is 18 beds.
Its CQC rating, from October 2026, is Good across the board: overall and for every key question. Before that, in October 2019, it was rated Requires improvement. The typical rating in Southampton is about 4 years old, so this one is fairly recent. 8 of its 33 scored standards were below good, including “responding to people's immediate needs”.
It is one of 120 homes run by Anchor Hanover Group. 101 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. Across Southampton, 85% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in August 2026. That is true of 88% of homes in Southampton.
