Residential care home · Bromley

Burrows House

12 Derwent Road, Penge, London, SE20 8SW

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated this month

CQC rating

Good
Published 26 October 2026 Rated this month ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2020Inspected, no new rating
  • August 2018GoodSECRW
  • July 2017Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Bromley

Burrows House is in the Good tier ?, with 34 other homes in Bromley. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (4%)
  • Good, with Outstanding areas 3 (6%)
  • Good 35 (71%)
  • Good, with an area to improve 1 (2%)
  • Requires improvement 4 (8%)
  • Not yet rated 4 (8%)

See all 49 care homes in Bromley →

Care homes nearby

  • Qualities Services Ltd - 17 Kings Road
    London, Croydon · SE25 4ES · Residential care home · 6 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Qualities Services Ltd
    London, Croydon · SE25 4ES · Residential care home · 4 beds0.4 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • High View Care Services Limited
    London, Bromley · SE20 7YZ · Residential care home · 12 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Oatleigh Care Ltd
    London, Bromley · SE20 8TJ · Residential care home · 56 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Oatlands Care Limited
    London, Bromley · SE20 8TJ · Residential care home · 43 beds0.5 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Acacia Care Centre
    London, Croydon · SE25 4AA · Nursing home · 62 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago

More care homes near SE20 8SW →

Other homes run by GCH (North London) Ltd

4 care homes in total: 1 Outstanding, 2 Good, 1 Requires improvement.

  • The Tudors Care Home
    Peterborough · PE2 8HR · Residential care home · 44 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 5 years ago
  • Drayton Village Care Centre
    West Drayton, Hillingdon · UB7 9GL · Nursing home · 91 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Peregrine House
    London, Haringey · N15 5RE · Residential care home · 36 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 9 months ago

All 4 homes run by GCH (North London) Ltd →

About Burrows House

Run by GCH (North London) Ltd, Burrows House is a residential care home in London, Bromley with 54 registered beds. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Bromley, where the typical home has 30 beds.

Of the 6 closest rated homes, none is rated above it. It is one of 4 homes run by GCH (North London) Ltd. 3 of those with a rating are Good or Outstanding. 34 other homes in Bromley share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 92% of homes in Bromley also score 5.

In October 2026, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in August 2018. Ratings in Bromley are typically about 3 years old, which makes this one newer than most. CQC scored 33 standards, and every one was good.