Nursing home · Croydon

Acacia Care Centre

32 Chalfont Road, South Norwood, London, SE25 4AA

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 4 years ago ↑ Up from Req. improvement New owner since January 2025

CQC rating

Good
Published 12 October 2022 Rated 4 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

The home changed owner in January 2025. Its rating dates from before the change. ?

This rating was carried over from the home's previous registration, usually after a change of owner. ?

Earlier ratings ?

  • January 2021Requires improvementSECRW previous owner
  • January 2020Requires improvementSECRW previous owner
  • December 2018Requires improvementSECRW previous owner
  • May 2016GoodSECRW previous owner
  • June 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Croydon

Acacia Care Centre is in the Good tier ?, with 92 other homes in Croydon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (2%)
  • Good, with Outstanding areas 1 (1%)
  • Good 93 (77%)
  • Good, with an area to improve 11 (9%)
  • Requires improvement 11 (9%)
  • Inadequate 1 (1%)
  • Not yet rated 1 (1%)

See all 121 care homes in Croydon →

Care homes nearby

  • The Manse Residential Care Home
    London, Croydon · SE25 6AA · Residential care home · 35 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Whitworth Lodge
    London, Croydon · SE25 6XJ · Residential care home · 6 beds0.4 km
    Inadequate S: InadequateE: InadequateC: Requires improvementR: InadequateW: Inadequate Rated 1 month ago
  • Qualities Services Ltd
    London, Croydon · SE25 4ES · Residential care home · 4 beds0.5 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Qualities Services Ltd - 17 Kings Road
    London, Croydon · SE25 4ES · Residential care home · 6 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Lakeside Nursing Home
    London, Croydon · SE19 2DR · Nursing home · 35 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • R-H-P Outreach Services - South Norwood Hill
    London, Croydon · SE25 6DE · Residential care home · 5 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago

More care homes near SE25 4AA →

Other homes run by Olympus Opco LTD

15 care homes in total: 11 Good, 4 Requires improvement.

  • Acacia Lodge
    Henley-On-Thames, Oxfordshire · RG9 1EY · Nursing home · 55 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago
  • Hamilton Nursing Home
    Surbiton, Kingston upon Thames · KT6 6QW · Nursing home · 39 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 3 years ago
  • Bourne House Nursing Home
    Surbiton, Kingston upon Thames · KT6 6QR · Nursing home · 40 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Cedar View Care Centre
    Croydon · CR0 5NS · Nursing home · 65 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Little Brook House
    New Malden, Kingston upon Thames · KT3 5EA · Nursing home · 32 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Oaklands House Care Centre
    Southampton, Hampshire · SO30 3HP · Nursing home · 78 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

All 15 homes run by Olympus Opco LTD →

What the data says about Acacia Care Centre

Acacia Care Centre is one of 121 care homes in Croydon: a 62-bed nursing home in London, run by Olympus Opco LTD. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Croydon has 13 beds, so this one is bigger than average.

In October 2022, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Requires improvement in January 2021.

None of the 6 nearest rated homes has a higher rating. 11 of Olympus Opco LTD’s 15 rated homes are Good or Outstanding (compare care home groups). The home changed owner in January 2025. The kitchen has a food hygiene rating of 5 (very good), from April 2025. That is true of 79% of homes in Croydon. In Croydon, 90% of rated care homes are Good or Outstanding (England 82%).