SafeAre people protected from abuse and avoidable harm?28%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?25%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Supporting people to live healthier livesSignificant shortfalls
CaringAre staff kind, compassionate and respectful?45%Requires improvement
See the breakdownHide the breakdown5 of 5 below good
Treating people as individualsSignificant shortfalls
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
ResponsiveAre services organised to meet people's needs?29%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in experiences and outcomesSignificant shortfalls
Listening to and involving peopleSignificant shortfalls
Person-centred careSignificant shortfalls
Planning for the futureSignificant shortfalls
Providing InformationSignificant shortfalls
Equity in accessSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?25%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Chitimali Locum Medical Limited runs Whitworth Lodge, a residential care home in London, Croydon with room for 6 residents. It is registered to care for older people, younger adults, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Croydon, where the typical home has 13 beds.
The Manse Residential Care Home, 0.4 km away, is the closest home rated Good. There is no registered manager on CQC's register right now. It is the only home in Croydon in the “Inadequate” tier. The kitchen has a food hygiene rating of 5 (very good), from May 2025. 79% of homes in Croydon also score 5.
CQC's latest rating, from September 2026, is Inadequate overall. Safe, effective, responsive and well-led were also Inadequate. CQC rated caring as Requires improvement. Its previous rating, in January 2023, was Good, so the home has slipped. Ratings in Croydon are typically about 4 years old, which makes this one newer than most. 33 of its 33 scored standards were below good, including “treating people as individuals”.
