SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Eleanor Nursing and Social Care Limited runs Heavers Court, a nursing home in London, Croydon with room for 60 residents. Its CQC registration covers older people, people with dementia, people with a physical disability and people with mental health needs. The typical home in Croydon has 13 beds, so this one is bigger than average.
In December 2023, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from November 2018.
92 other homes in Croydon share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 79% of homes in Croydon. The home changed owner in April 2026. It is one of 7 homes run by Eleanor Nursing and Social Care Limited. 7 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
