SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in April 2026. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Addington Heights is one of 121 care homes in Croydon: a 50-bed nursing home in Croydon, run by Eleanor Nursing and Social Care Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Croydon, where the typical home has 13 beds.
CQC rated it Good overall and in all five key questions in April 2018. The rating was carried over from a previous registration, which usually happens when a home changes owner. That is up from Requires improvement in February 2017. At over 5 years old, this rating is older than most. 32% of ratings in Croydon are as old (how rating age varies by council).
The nearest home with a higher rating is Coloma Court Care Home (Outstanding), 3.0 km away. It is one of 7 homes run by Eleanor Nursing and Social Care Limited. 7 of those with a rating are Good or Outstanding. The home changed owner in April 2026. The kitchen has a food hygiene rating of 5 (very good), from June 2025. That is true of 79% of homes in Croydon. In Croydon, 90% of rated care homes are Good or Outstanding (England 82%).
