SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in January 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Hamilton Nursing Home is in the Good, with Outstanding areas tier ?, with 2 other homes in Kingston upon Thames.
89% of rated homes here are Good or Outstanding (England: 82%).
Hamilton Nursing Home is one of 36 care homes in Kingston upon Thames: a 39-bed nursing home in Surbiton, run by Olympus Opco LTD. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
CQC last rated the home in February 2023, giving it Good overall. It was Good for safe, effective, caring and well-led as well. Responsive was rated Outstanding. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in November 2018.
