Nursing home · Kingston upon Thames

The Royal Star & Garter Homes - Surbiton

Upper Brighton Road, Surbiton, KT6 6JY

Good Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good Rated 3 years ago

CQC rating

Good
Published 4 February 2023 Rated 3 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Outstanding
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Good

Earlier ratings ?

  • December 2020Inspected, no new rating
  • January 2018GoodSECRW
  • November 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Kingston upon Thames

The Royal Star & Garter Homes - Surbiton is in the Good, with Outstanding areas tier ?, with 2 other homes in Kingston upon Thames. 89% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (8%)
  • Good, with Outstanding areas 3 (8%)
  • Good 25 (69%)
  • Good, with an area to improve 1 (3%)
  • Requires improvement 4 (11%)

See all 36 care homes in Kingston upon Thames →

Care homes nearby

  • Elysium Care Partnerships Limited - 1a Upper Brighton Road
    Surbiton, Kingston upon Thames · KT6 6LQ · Residential care home · 9 beds0.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Good Rated 1 month ago
  • Langley Court Rest Home
    Surbiton, Kingston upon Thames · KT6 6QH · Residential care home · 28 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Southborough Nursing Home
    Surbiton, Kingston upon Thames · KT6 6QL · Nursing home · 45 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Elysium Care Partnerships Limited - 21b Upper Brighton Road
    Surbiton, Kingston upon Thames · KT6 6QX · Residential care home · 7 beds0.4 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 7 years ago
  • Elysium Care Partnerships Limited - 89 Ewell Road
    Surbiton, Kingston upon Thames · KT6 6AH · Residential care home · 9 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Hamilton Nursing Home
    Surbiton, Kingston upon Thames · KT6 6QW · Nursing home · 39 beds0.6 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 3 years ago

More care homes near KT6 6JY →

Other homes run by Royal Star & Garter

3 care homes in total: 2 Outstanding, 1 Good.

  • The Royal Star & Garter Home - High Wycombe
    High Wycombe, Buckinghamshire · HP13 5GG · Nursing home · 74 beds
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 3 years ago
  • The Royal Star & Garter Homes - Solihull
    Solihull · B91 3DE · Nursing home · 60 beds
    Outstanding S: OutstandingE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago

All 3 homes run by Royal Star & Garter →

The Royal Star & Garter Homes - Surbiton at a glance

The Royal Star & Garter Homes - Surbiton is an independent 63-bed nursing home in Surbiton, Kingston upon Thames, registered with CQC under its own name. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Kingston upon Thames has 33 beds, so this one is bigger than average.

The current CQC rating is Good, published in February 2023. Safe, effective, responsive and well-led were also Good. For caring, the rating was Outstanding. Its rating before that, in January 2018, was the same.

Elysium Care Partnerships Limited - 21b Upper Brighton Road, 0.4 km away, is the closest home rated Outstanding. Royal Star & Garter runs 3 care homes, and all 3 rated are Good or Outstanding. Its kitchen was rated 5 for food hygiene in May 2025. That is true of 82% of homes in Kingston upon Thames. 2 other homes in Kingston upon Thames share its tier, “Good, with Outstanding areas”.