CQC rating
Requires improvement
Published 11 September 2026
Rated 1 month ago ?
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
- Involving people to manage risksSome shortfalls
- Learning cultureSome shortfalls
- Safe and effective staffingSome shortfalls
- Safe environmentsSome shortfalls
- SafeguardingSome shortfalls
- Infection prevention and controlGood
- Medicines optimisationGood
- Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
- Assessing needsSome shortfalls
- Delivering evidence-based care and treatmentSome shortfalls
- Monitoring and improving outcomesSome shortfalls
- Supporting people to live healthier livesSome shortfalls
- Consent to care and treatmentGood
- How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
- Independence, choice and controlSome shortfalls
- Responding to people's immediate needsSome shortfalls
- Kindness, compassion and dignityGood
- Treating people as individualsGood
- Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
- Equity in accessSome shortfalls
- Equity in experiences and outcomesSome shortfalls
- Care provision, integration and continuityGood
- Listening to and involving peopleGood
- Person-centred careGood
- Planning for the futureGood
- Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?64%Good
See the breakdownHide the breakdown3 of 7 below good
- Governance, management and sustainabilitySome shortfalls
- Learning, improvement and innovationSome shortfalls
- Shared direction and cultureSome shortfalls
- Capable, compassionate and inclusive leadersGood
- Freedom to speak upGood
- Partnerships and communitiesGood
- Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 16 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Earlier ratings ?
- February 2021Inspected, no new rating
- December 2018★OutstandingSECRW
Read the full report on the CQC website ↗
How it compares in Kingston upon Thames
Elysium Care Partnerships Limited - 1a Upper Brighton Road is in the Requires improvement tier ?, with 3 other homes in Kingston upon Thames.
89% of rated homes here are Good or Outstanding (England: 82%).
- Outstanding 3 (8%)
- Good, with Outstanding areas 3 (8%)
- Good 25 (69%)
- Good, with an area to improve 1 (3%)
- Requires improvement 4 (11%)
See all 36 care homes in Kingston upon Thames →
What the data says about Elysium Care Partnerships Limited - 1a Upper Brighton Road
Elysium Care Partnerships Limited - 1a Upper Brighton Road is a 9-bed residential care home in Surbiton, Kingston upon Thames. The home is its own registered provider. CQC registers it to look after younger adults and people with a learning disability or autism. The typical home in Kingston upon Thames has 33 beds, so this one is on the small side.
CQC last rated the home in September 2026, giving it Requires improvement overall. It was Requires improvement for safe and effective as well. CQC rated caring, responsive and well-led as Good. Its previous rating, in December 2018, was Outstanding, so the home has slipped. Ratings in Kingston upon Thames are typically about 2 years old, which makes this one newer than most. 16 of its 33 scored standards were below good, including “independence, choice and control”.
The kitchen has a food hygiene rating of 5 (very good), from May 2026. That is true of 82% of homes in Kingston upon Thames. 3 other homes in Kingston upon Thames share its tier, “Requires improvement”. It is one of 9 homes run by Elysium Care Partnerships Limited. 8 of those with a rating are Good or Outstanding. About 0.1 km away, The Royal Star & Garter Homes - Surbiton is rated Good. CQC's register shows no registered manager at the moment.
