SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Qualities Services Ltd is in the Good, with an area to improve tier ?, with 10 other homes in Croydon.
90% of rated homes here are Good or Outstanding (England: 82%).
Qualities Services Ltd is an independent 4-bed residential care home in London, Croydon, registered with CQC under its own name. Its CQC registration covers people with a learning disability or autism. The typical home in Croydon has 13 beds, so this one is on the small side.
Across Croydon, 90% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2023. 79% of homes in Croydon also score 5. Qualities Services Ltd runs 2 care homes, and all 2 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC's latest rating, from May 2019, is Good overall. Effective, caring, responsive and well-led were also Good. For safe, the rating was Requires improvement. That matches its previous rating, from October 2016. CQC hasn't re-rated the home for over 5 years, like 32% of homes in Croydon. Here is how rating age varies by council.
