SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?83%Good
See the breakdownHide the breakdown2 of 6 exceptional
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
Delivering evidence-based care and treatmentExceptional
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?90%★Outstanding
See the breakdownHide the breakdown3 of 5 exceptional
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?86%Good
See the breakdownHide the breakdown3 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Listening to and involving peopleExceptional
Person-centred careExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
California House is in the Good, with Outstanding areas tier ?, with 5 other homes in Cumberland.
79% of rated homes here are Good or Outstanding (England: 82%).
Carlisle Mencap Limited runs California House, a residential care home in Carlisle, Cumberland with room for 5 residents. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment. That is smaller than most homes in Cumberland, where the typical home has 25 beds.
Of the 6 closest rated homes, none is rated above it. There is no registered manager on CQC's register right now. Across Cumberland, 79% of rated homes are Good or Outstanding, against 82% for England.
CQC's latest rating, from September 2026, is Good overall. Safe, effective, responsive and well-led were also Good. CQC rated caring as Outstanding. Its rating before that, in November 2018, was the same. The typical rating in Cumberland is about 4 years old, so this one is fairly recent. 10 of the 33 standards CQC scored were exceptional, and none fell below good.
