SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Knells Country House is one of 78 care homes in Cumberland: a 24-bed residential care home in Carlisle, run by Horizon Residential Homes Limited. CQC registers it to look after older people and people with dementia.
Its CQC rating, from June 2023, is Good across the board: overall and for every key question. Its previous rating, in November 2022, was Requires improvement, so the home has improved.
CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating. It is one of 2 homes run by Horizon Residential Homes Limited. 2 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. That is true of 90% of homes in Cumberland. 47 other homes in Cumberland share its tier, “Good”.
