Residential care home · Cumberland

Ravenstone Care and Rehabilitation Home

72 Victoria Place, Carlisle, CA1 1LR

Requires improvement Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 4 months ago ↓ Down from Good

CQC rating

Requires improvement
Published 5 June 2026 Rated 4 months ago ?
  • SafeAre people protected from abuse and avoidable harm?34%Inadequate
    See the breakdownHide the breakdown8 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Safe and effective staffingSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • SafeguardingSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown6 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
  • CaringAre staff kind, compassionate and respectful?50%Requires improvement
    See the breakdownHide the breakdown5 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
  • ResponsiveAre services organised to meet people's needs?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Listening to and involving peopleGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?39%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Capable, compassionate and inclusive leadersSignificant shortfalls
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Shared direction and cultureSignificant shortfalls
    • Freedom to speak upSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 3 good, 30 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • March 2021Inspected, no new rating
  • September 2020GoodSECRW
  • April 2020Requires improvementSECRW
  • May 2017GoodSECRW
  • February 2014Inspected, no new rating

Read the full report on the CQC website ↗

How it compares in Cumberland

Ravenstone Care and Rehabilitation Home is in the Requires improvement tier ?, with 15 other homes in Cumberland. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (4%)
  • Good, with Outstanding areas 6 (8%)
  • Good 48 (62%)
  • Good, with an area to improve 5 (6%)
  • Requires improvement 16 (21%)

See all 78 care homes in Cumberland →

Care homes nearby

  • Pennine Lodge Care Home
    Carlisle, Cumberland · CA1 3QD · Nursing home · 70 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Carlisle Dementia Centre - Parkfield
    Carlisle, Cumberland · CA1 2QS · Nursing home · 44 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Holmehurst Residential Home
    Carlisle, Cumberland · CA2 5PF · Residential care home · 21 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago
  • Norfolk Road
    Carlisle, Cumberland · CA2 5PQ · Residential care home · 6 beds2.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Creative Support - The Laurels (Cumbria)
    Carlisle, Cumberland · CA2 5PQ · Residential care home · 29 beds2.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Rosehill Residential Home
    Carlisle, Cumberland · CA4 8AA · Residential care home · 40 beds2.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near CA1 1LR →

What the data says about Ravenstone Care and Rehabilitation Home

Ravenstone Care and Rehabilitation Home is one of 78 care homes in Cumberland: a 14-bed residential care home in Carlisle, run by Caresure Limited. It is registered to care for people with dementia and people with mental health needs. That is smaller than most homes in Cumberland, where the typical home has 25 beds.

CQC last rated the home in June 2026, giving it Requires improvement overall. It was Requires improvement for effective, caring, responsive and well-led as well. Safe was rated Inadequate. Before that, in September 2020, it was rated Good. That is more recent than most ratings in Cumberland, where the typical rating is about 4 years old. 30 of its 33 scored standards were below good, including “involving people to manage risks”.

The nearest home with a higher rating is Pennine Lodge Care Home (Good), 1.8 km away. In Cumberland, 79% of rated care homes are Good or Outstanding (England 82%).