SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Carers Choices is a 2-bed residential care home in Benfleet, Essex. The home is its own registered provider. CQC registers it to look after people with a learning disability or autism and people with mental health needs. It is a small home for Essex, where the median is 22 beds.
In August 2018, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in March 2016, was the same. The rating is more than 5 years old. In Essex, 48% of ratings are that old (see how rating age varies by council).
None of the 6 nearest rated homes has a higher rating. In Essex, 84% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in September 2026. That is true of 89% of homes in Essex.
