SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
1 Parkstone Avenue is a 8-bed residential care home in Benfleet, Essex, run by Certitude Trading Limited. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Essex, where the typical home has 22 beds.
CQC rated it Good overall and in all five key questions in August 2018. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in February 2016, was the same. The rating is more than 5 years old. In Essex, 48% of ratings are that old (see how rating age varies by council).
11 of Certitude Trading Limited’s 14 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. The home changed owner in December 2025. In Essex, 84% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. That is true of 89% of homes in Essex.
