SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
138-138a Mason Way is one of 395 care homes in Essex: a 8-bed residential care home in Waltham Abbey, run by Certitude Trading Limited. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Essex has 22 beds, so this one is on the small side.
Its CQC rating, from August 2018, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from March 2016. CQC hasn't re-rated the home for over 5 years, like 48% of homes in Essex. Here is how rating age varies by council.
In Essex, 84% of rated care homes are Good or Outstanding (England 82%). The home changed owner in December 2025. 11 of Certitude Trading Limited’s 14 rated homes are Good or Outstanding (compare care home groups). CQC's register shows no registered manager at the moment. None of the 6 nearest rated homes has a higher rating.
