SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Certitude Trading Limited runs 2-3 Orchard Close, a residential care home in London, Redbridge with room for 14 residents. Its CQC registration covers older people, younger adults and people with mental health needs. The typical home in Redbridge has 8 beds, so this one is bigger than average.
Certitude Trading Limited has run the home since December 2025, when it changed owner. In Redbridge, 86% of rated care homes are Good or Outstanding (England 82%). Of the 6 closest rated homes, none is rated above it. 11 of Certitude Trading Limited’s 14 rated homes are Good or Outstanding (compare care home groups).
In August 2018, CQC gave it Good overall, and Good for each of the five key questions too. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in February 2016, was the same. CQC hasn't re-rated the home for over 5 years, like 32% of homes in Redbridge. Here is how rating age varies by council.
