Residential care home · Redbridge

Cleveland House

1 Cleveland Road, South Woodford, London, E18 2AN

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 19 May 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • November 2023Requires improvementSECRW
  • November 2022GoodSECRW
  • July 2022GoodSECRW
  • October 2018GoodSECRW previous owner
  • January 2016GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Redbridge

Cleveland House is in the Good tier ?, with 53 other homes in Redbridge. 86% of rated homes here are Good or Outstanding (England: 82%).

  • Good 54 (71%)
  • Good, with an area to improve 7 (9%)
  • Requires improvement 10 (13%)
  • Not yet rated 5 (7%)

See all 76 care homes in Redbridge →

Care homes nearby

  • Apasen Lodge
    London, Redbridge · E18 1QB · Residential care home · 10 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Victoria House
    London, Redbridge · E18 1LW · Residential care home · 6 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • 2-3 Orchard Close
    London, Redbridge · E11 2DE · Residential care home · 14 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Forest Dene Residential Care Home
    London, Redbridge · E11 2AP · Residential care home · 40 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Churchfields Nursing Home
    London, Redbridge · E18 2RB · Nursing home · 32 beds1.1 km
    Good S: GoodE: GoodC: GoodR: Requires improvementW: Good Rated 3 years ago
  • Dalton Lodge
    London, Waltham Forest · E17 3QS · Residential care home · 64 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago

More care homes near E18 2AN →

Other homes run by Achieve Together Limited

139 care homes in total: 7 Outstanding, 108 Good, 23 Requires improvement, 1 Not yet rated.

  • Addington Road
    Wellingborough, North Northamptonshire · NN9 5UT · Residential care home · 2 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Hayway
    Rushden, North Northamptonshire · NN10 6AG · Residential care home · 2 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Highfields
    Swadlincote, Derbyshire · DE11 9AR · Residential care home · 5 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 7 months ago
  • Irchester 168
    Wellingborough, North Northamptonshire · NN29 7EW · Residential care home · 4 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • Rushden
    Rushden, North Northamptonshire · NN10 6BB · Residential care home · 5 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 8 years ago
  • The Regard Partnership Limited - Restormel Terrace
    Plymouth · PL4 6BJ · Residential care home · 4 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 8 years ago

All 139 homes run by Achieve Together Limited →

About Cleveland House

Achieve Together Limited runs Cleveland House, a residential care home in London, Redbridge with room for 11 residents. It is registered to care for younger adults and people with a learning disability or autism.

Of the 6 closest rated homes, none is rated above it. 115 of Achieve Together Limited’s 138 rated homes are Good or Outstanding (compare care home groups). Its kitchen was rated 5 for food hygiene in March 2025. 94% of homes in Redbridge also score 5. 53 other homes in Redbridge share its tier, “Good”.

Its CQC rating, from May 2025, is Good across the board: overall and for every key question. That is up from Requires improvement in November 2023. Ratings in Redbridge are typically about 4 years old, which makes this one newer than most. 2 of its 33 scored standards were below good, including “workforce wellbeing and enablement”.