SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in December 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
138 All Saints Road is one of 35 care homes in Merton: a 6-bed residential care home in London, run by Certitude Trading Limited. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Merton has 12 beds, so this one is on the small side.
Its CQC rating, from April 2022, is Good across the board: overall and for every key question. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in February 2020, was the same.
Across Merton, 100% of rated homes are Good or Outstanding, against 82% for England. The home changed owner in December 2025. The nearest home with a higher rating is SignHealth Longley Road (Outstanding), 1.2 km away. 11 of Certitude Trading Limited’s 14 rated homes are Good or Outstanding (compare care home groups).
