Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 5 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Barchester Healthcare Homes Limited, Paternoster House is a nursing home in Waltham Abbey, Essex with 94 registered beds. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Essex, where the typical home has 22 beds.
175 of Barchester Healthcare Homes Limited’s 198 rated homes are Good or Outstanding (compare care home groups). About 0.6 km away, 138-138a Mason Way is rated Good. Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in May 2026. 89% of homes in Essex also score 5.
CQC last rated the home in September 2021, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in April 2019, it was rated Good. The rating is more than 5 years old. In Essex, 48% of ratings are that old (see how rating age varies by council).