SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Dolphin Homes Limited, Caroline House is a residential care home in Horndean, Hampshire with 9 registered beds. Its CQC registration covers older people, younger adults, people with a physical disability and people with a learning disability or autism. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
Its CQC rating, from April 2020, is Good across the board: overall and for every key question. That is up from Requires improvement in February 2019. CQC hasn't re-rated the home for over 5 years, like 46% of homes in Hampshire. Here is how rating age varies by council.
