SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Chapter House Care Home is in the Requires improvement tier ?, with 28 other homes in East Riding of Yorkshire.
78% of rated homes here are Good or Outstanding (England: 82%).
WT UK Opco 4 Limited runs Chapter House Care Home, a residential care home in Beverley, East Riding of Yorkshire with room for 83 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in East Riding of Yorkshire, where the typical home has 30 beds.
There is no registered manager on CQC's register right now. In East Riding of Yorkshire, 78% of rated care homes are Good or Outstanding (England 82%). About 0.8 km away, The Old School House is rated Outstanding. WT UK Opco 4 Limited runs 29 care homes, and 26 of the 28 rated are Good or Outstanding.
The current CQC rating is Requires improvement, published in April 2026. Responsive and well-led were also Requires improvement. CQC rated safe, effective and caring as Good. The typical rating in East Riding of Yorkshire is about 4 years old, so this one is fairly recent. 14 of its 33 scored standards were below good, including “responding to people's immediate needs”.
