SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in May 2025. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Charles Court Care Home is in the Requires improvement tier ?, with 11 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
WYE VALLEY CARE LIMITED runs Charles Court Care Home, a nursing home in Hereford, Herefordshire, County of with room for 76 residents. Its CQC registration covers older people, people with dementia and younger adults. Most homes in Herefordshire, County of are smaller: the median there is 21 beds.
The current CQC rating is Requires improvement, published in March 2023. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. That matches its previous rating, from March 2020.
About 1.8 km away, National Star at Ledbury Road is rated Good. The home changed owner in May 2025. The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 92% of homes in Herefordshire, County of. In Herefordshire, County of, 84% of rated care homes are Good or Outstanding (England 82%).
