SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Charlton House is in the Good, with an area to improve tier ?, with 4 other homes in Plymouth.
79% of rated homes here are Good or Outstanding (England: 82%).
Charlton House is a 44-bed residential care home in Plymouth, run by Charlton Care Group Limited. It is registered to care for older people, people with dementia and younger adults. That is larger than most homes in Plymouth, where the typical home has 24 beds.
CQC's latest rating, from March 2020, is Good overall. Safe, effective, caring and responsive were also Good. For well-led, the rating was Requires improvement. Before that, in February 2019, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 39% of homes in Plymouth. Here is how rating age varies by council.
The nearest home with a higher rating is Hartley Park Care Home (Outstanding), 0.7 km away. The kitchen has a food hygiene rating of 5 (very good), from May 2025. That is true of 87% of homes in Plymouth. In Plymouth, 79% of rated care homes are Good or Outstanding (England 82%).
