Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 4 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Charlton Road is one of 43 care homes in Greenwich: a 4-bed residential care home in London, run by Choice Support. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
It is one of 21 homes run by Choice Support. 17 of those with a rating are Good or Outstanding. About 0.3 km away, Westcombe Park Care Home is rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 92% of homes in Greenwich also score 5. 6 other homes in Greenwich share its tier, “Requires improvement”.
CQC's latest rating, from October 2022, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its previous rating, in October 2019, was Good, so the home has slipped.
