SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Arnold House is in the Good, with an area to improve tier ?, with 6 other homes in Greenwich.
83% of rated homes here are Good or Outstanding (England: 82%).
Arnold House is one of 43 care homes in Greenwich: a 20-bed residential care home in London, run by Choice Support. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Most homes in Greenwich are smaller: the median there is 6 beds.
Of the 6 closest rated homes, none is rated above it. It is one of 21 homes run by Choice Support. 17 of those with a rating are Good or Outstanding. In Greenwich, 83% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from October 2025. 92% of homes in Greenwich also score 5.
CQC's latest rating, from November 2018, is Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. The rating was carried over from a previous registration, which usually happens when a home changes owner. Its rating before that, in June 2016, was the same. At over 5 years old, this rating is older than most. 54% of ratings in Greenwich are as old (how rating age varies by council).
