SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Medicines optimisationSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Shared direction and cultureGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 9 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Charterhouse Care Home is in the Outstanding tier ?, with 0 other homes in Bath and North East Somerset.
86% of rated homes here are Good or Outstanding (England: 82%).
Charterhouse Care Home is one of 51 care homes in Bath and North East Somerset: a 93-bed nursing home in Bristol, run by The Council of St Monica Trust. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Bath and North East Somerset has 31 beds, so this one is bigger than average.
Across Bath and North East Somerset, 86% of rated homes are Good or Outstanding, against 82% for England. The Council of St Monica Trust runs 4 care homes, and all 4 rated are Good or Outstanding. It is the only Outstanding home among the 7 closest.
CQC's latest rating, from June 2026, is Outstanding overall. It was Outstanding for caring and well-led as well. For safe, effective and responsive, the rating was Good. Before that, in November 2018, it was rated Good. That is more recent than most ratings in Bath and North East Somerset, where the typical rating is about 3 years old. 1 of its 33 scored standards were below good, including “medicines optimisation”.
