SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Council of St Monica Trust runs John Wills House, a nursing home in Bristol, Bristol, City of with room for 80 residents. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. Most homes in Bristol, City of are smaller: the median there is 18 beds.
The Council of St Monica Trust runs 4 care homes, and all 4 rated are Good or Outstanding. It is the only Outstanding home among the 7 closest. Across Bristol, City of, 98% of rated homes are Good or Outstanding, against 82% for England.
CQC last rated the home in January 2020, giving it Outstanding overall. Caring, responsive and well-led were also Outstanding. CQC rated safe and effective as Good. Its previous rating, in March 2017, was Good, so the home has improved. The rating is more than 5 years old. In Bristol, City of, 52% of ratings are that old (see how rating age varies by council).
