SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chatterton Hey is one of 413 care homes in Lancashire: a 15-bed residential care home in Bury, run by Langley Trust. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. It is a small home for Lancashire, where the median is 28 beds.
Its CQC rating, from June 2019, is Good across the board: overall and for every key question. Its rating before that, in December 2016, was the same. At over 5 years old, this rating is older than most. 47% of ratings in Lancashire are as old (how rating age varies by council).
Langley Trust runs 5 care homes, and all 4 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. In Lancashire, 83% of rated care homes are Good or Outstanding (England 82%).
