SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The Knole is in the Good, with Outstanding areas tier ?, with 19 other homes in Gloucestershire.
87% of rated homes here are Good or Outstanding (England: 82%).
The Knole is one of 194 care homes in Gloucestershire: a 15-bed residential care home in Cheltenham, run by Langley Trust. It is registered to care for people with a physical disability, people with a learning disability or autism, people with mental health needs, people with a sensory impairment and people who use drugs or alcohol. It is a small home for Gloucestershire, where the median is 25 beds.
CQC last rated the home in March 2023, giving it Good overall. It was Good for safe, effective, responsive and well-led as well. For caring, the rating was Outstanding. It was also rated Good at the inspection before, in October 2019.
Across Gloucestershire, 87% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in October 2025. That is true of 91% of homes in Gloucestershire. 4 of Langley Trust’s 4 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating.
