SafeAre people protected from abuse and avoidable harm?69%Good
See the breakdownHide the breakdown2 of 8 below good
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chertsey Parklands Manor Care Home is in the Good tier ?, with 219 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Chertsey Parklands Manor Care Home
Redwood Tower UK Opco 1 Limited runs Chertsey Parklands Manor Care Home, a nursing home in Chertsey, Surrey with room for 95 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Surrey has 30 beds, so this one is bigger than average.
In November 2025, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in July 2022. Ratings in Surrey are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “care provision, integration and continuity”, one of 4 standards out of 33 scored below good.
In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). None of the 6 nearest rated homes has a higher rating. Redwood Tower UK Opco 1 Limited runs 7 care homes, and 6 of the 7 rated are Good or Outstanding.
