SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Augustine's Care Home is in the Requires improvement tier ?, with 63 other homes in Surrey.
81% of rated homes here are Good or Outstanding (England: 82%).
Sisters Hospitallers of the Sacred Heart of Jesus CIO runs St Augustine's Care Home, a residential care home in Addlestone, Surrey with room for 52 residents. CQC registers it to look after older people, people with dementia and people with a sensory impairment. Most homes in Surrey are smaller: the median there is 30 beds.
CQC's latest rating, from July 2023, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. CQC rated caring and responsive as Good. Its rating before that, in February 2023, was the same.
