SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Brook House is a 4-bed nursing home in Chertsey, Surrey, run by Surrey and Borders Partnership NHS Foundation Trust. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Surrey has 30 beds, so this one is on the small side.
It is one of 9 homes run by Surrey and Borders Partnership NHS Foundation Trust. 9 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from February 2020, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in September 2017. CQC hasn't re-rated the home for over 5 years, like 34% of homes in Surrey. Here is how rating age varies by council.
