SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Surrey and Borders Partnership NHS Foundation Trust runs Kingscroft, a residential care home in Staines Upon Thames, Surrey with room for 7 residents. CQC registers it to look after younger adults and people with a learning disability or autism. The typical home in Surrey has 30 beds, so this one is on the small side.
Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from May 2025. 87% of homes in Surrey also score 5. Of the 6 closest rated homes, none is rated above it. 9 of Surrey and Borders Partnership NHS Foundation Trust’s 9 rated homes are Good or Outstanding (compare care home groups).
CQC rated it Good overall and in all five key questions in July 2018. It was also rated Good at the inspection before, in March 2016. CQC hasn't re-rated the home for over 5 years, like 34% of homes in Surrey. Here is how rating age varies by council.
