Residential care home · Surrey

Moor House Residential Care Home

Vicarage Road, Staines-Upon-Thames, TW18 4YG

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 3 years ago

CQC rating

Good
Published 26 July 2023 Rated 3 years ago ?
  • SafeAre people protected from abuse and avoidable harm?Good
  • EffectiveDoes care achieve good outcomes and a good quality of life?Good
  • CaringAre staff kind, compassionate and respectful?Good
  • ResponsiveAre services organised to meet people's needs?Good
  • Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

  • June 2022GoodSECRW
  • March 2021Inspected, no new rating
  • October 2017GoodSECRW previous owner
  • September 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Surrey

Moor House Residential Care Home is in the Good, with an area to improve tier ?, with 21 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Rivermede Court
    Egham, Surrey · TW20 9AD · Residential care home · 80 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Kingscroft
    Staines Upon Thames, Surrey · TW18 1ED · Residential care home · 7 beds2.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Hithermoor House
    Staines-Upon-Thames, Surrey · TW19 6AZ · Nursing home · 2 beds2.8 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 3 years ago
  • 43 Station Road
    Staines, Windsor and Maidenhead · TW19 5ND · Residential care home · 6 beds3.0 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 5 months ago
  • Churchview Care Home
    Staines-Upon-Thames, Surrey · TW19 7EU · Nursing home · 78 beds3.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 months ago
  • Ashford House
    Stanwell, Surrey · TW19 7AZ · Nursing home · 54 beds3.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near TW18 4YG →

Moor House Residential Care Home in brief

Moor House Residential Care Home is one of 349 care homes in Surrey: a 25-bed residential care home in Staines-Upon-Thames, run by Moorhouse Care Services Ltd. CQC registers it to look after older people, people with dementia and younger adults.

In Surrey, 81% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in August 2026. 87% of homes in Surrey also score 5. The nearest home with a higher rating is Hithermoor House (Outstanding), 2.8 km away.

The current CQC rating is Good, published in July 2023. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Its rating before that, in June 2022, was the same.