SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Surrey and Borders Partnership NHS Foundation Trust runs Hillcroft, a residential care home in Epsom, Surrey with room for 6 residents. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Surrey, where the typical home has 30 beds.
In June 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in June 2018, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 34% of homes in Surrey. Here is how rating age varies by council.
The kitchen has a food hygiene rating of 4 (good), from November 2010. 87% of homes in Surrey score the top mark of 5. 219 other homes in Surrey share its tier, “Good”. The nearest home with a higher rating is Appleby House (Outstanding), 0.7 km away. It is one of 9 homes run by Surrey and Borders Partnership NHS Foundation Trust. 9 of those with a rating are Good or Outstanding.
