SafeAre people protected from abuse and avoidable harm?47%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Responding to people's immediate needsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Listening to and involving peopleSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 8 good, 25 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Chilton Meadows Care Home is in the Requires improvement tier ?, with 29 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Chilton Meadows Care Home is a 120-bed nursing home in Stowmarket, Suffolk, run by Bupa Care Homes (CFHCare) Limited. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. Most homes in Suffolk are smaller: the median there is 36 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. 92% of homes in Suffolk also score 5. In Suffolk, 81% of rated care homes are Good or Outstanding (England 82%). 5 of Bupa Care Homes (CFHCare) Limited’s 6 rated homes are Good or Outstanding (compare care home groups). Short Break Respite Unit, 1.4 km away, is the closest home rated Good.
Its CQC rating, from August 2025, is Requires improvement across the board: overall and for every key question. That matches its previous rating, from May 2022. The typical rating in Suffolk is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “consent to care and treatment”, one of 25 standards out of 33 scored below good.
