Claremont House and Lodge, 20a Yarmouth Road, Caister-on-Sea, Great Yarmouth, NR30 5AA
Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Claremont Nursing Home is in the Requires improvement tier ?, with 87 other homes in Norfolk.
67% of rated homes here are Good or Outstanding (England: 82%).
Claremont Nursing Home is a 52-bed nursing home in Great Yarmouth, Norfolk, run by Healthcare Homes Group Limited. CQC registers it to look after older people, people with dementia and people with a physical disability. Most homes in Norfolk are smaller: the median there is 29 beds.
CQC's latest rating, from July 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its previous rating, in February 2023, was Inadequate, so the home has improved. That is more recent than most ratings in Norfolk, where the typical rating is about 5 years old. 14 of its 33 scored standards were below good, including “governance, management and sustainability”.
The kitchen has a food hygiene rating of 5 (very good), from June 2026. That is true of 89% of homes in Norfolk. 87 other homes in Norfolk share its tier, “Requires improvement”. 25 of Healthcare Homes Group Limited’s 29 rated homes are Good or Outstanding (compare care home groups). The Salisbury Residential Home, 2.9 km away, is the closest home rated Good.
