Nursing home · Doncaster

Clarence House Care Home

West Road, Mexborough, S64 9NL

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 11 months ago

CQC rating

Requires improvement
Published 13 November 2025 Rated 11 months ago ?
  • SafeAre people protected from abuse and avoidable harm?50%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Safe and effective staffingSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown6 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
  • CaringAre staff kind, compassionate and respectful?50%Requires improvement
    See the breakdownHide the breakdown5 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
  • ResponsiveAre services organised to meet people's needs?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Person-centred careSome shortfalls
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?46%Requires improvement
    See the breakdownHide the breakdown7 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 4 good, 29 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2024Requires improvementSECRW
  • April 2021Inspected, no new rating
  • August 2017GoodSECRW

Read the full report on the CQC website ↗

How it compares in Doncaster

Clarence House Care Home is in the Requires improvement tier ?, with 13 other homes in Doncaster. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (5%)
  • Good, with Outstanding areas 2 (3%)
  • Good 46 (58%)
  • Good, with an area to improve 7 (9%)
  • Requires improvement 14 (18%)
  • Inadequate 2 (3%)
  • Not yet rated 4 (5%)

See all 79 care homes in Doncaster →

Care homes nearby

  • 19 Lower Dolcliffe Road
    Mexborough, Doncaster · S64 9PA · Residential care home · 1 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Montagu Hall Care Home
    Mexborough, Doncaster · S64 0QG · Residential care home · 66 beds1.3 km
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 11 months ago
  • Swinton Grange
    Mexborough, Rotherham · S64 8LU · Nursing home · 27 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Mulberry Manor
    Mexborough, Rotherham · S64 8PT · Residential care home · 49 beds1.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Potters Green
    Mexborough, Rotherham · S64 5UW · Nursing home · 38 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Progress House
    Rotherham · S64 5TZ · Residential care home · 5 beds2.5 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 8 years ago

More care homes near S64 9NL →

Other homes run by Crown Care VI Limited

6 care homes in total: 5 Good, 1 Requires improvement.

  • Astell Care Centre
    Newcastle Upon Tyne · NE6 3BR · Nursing home · 96 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 11 months ago
  • Pennine Lodge Care Home
    Carlisle, Cumberland · CA1 3QD · Nursing home · 70 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Sandringham Care Home
    Bishop Auckland, County Durham · DL14 6HT · Nursing home · 92 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Holyrood House Care Home
    Knottingley, Wakefield · WF11 0JG · Residential care home · 85 beds
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Westroyd Care Home
    Loughborough, Leicestershire · LE12 9LY · Residential care home · 31 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 9 months ago

All 6 homes run by Crown Care VI Limited →

What the data says about Clarence House Care Home

Clarence House Care Home is a 78-bed nursing home in Mexborough, Doncaster, run by Crown Care VI Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Doncaster are smaller: the median there is 29 beds.

Its CQC rating, from November 2025, is Requires improvement across the board: overall and for every key question. Its rating before that, in January 2024, was the same. 29 of its 33 scored standards were below good, including “safe and effective staffing”.

Food hygiene inspectors scored the kitchen 5 out of 5 in July 2025. That is true of 83% of homes in Doncaster. In Doncaster, 79% of rated care homes are Good or Outstanding (England 82%). Crown Care VI Limited runs 6 care homes, and 5 of the 6 rated are Good or Outstanding. 19 Lower Dolcliffe Road, 0.2 km away, is the closest home rated Good.