Nursing home · Newcastle upon Tyne

Astell Care Centre

Wharrier Street, Walker, Newcastle Upon Tyne, NE6 3BR

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 11 months ago ↑ Up from Req. improvement New owner since December 2023

CQC rating

Good
Published 28 November 2025 Rated 11 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?

The home changed owner in December 2023. ?

Earlier ratings ?

  • May 2023Requires improvementSECRW previous owner
  • July 2022Requires improvementSECRW previous owner
  • January 2021GoodSECRW previous owner
  • November 2018GoodSECRW previous owner
  • November 2016GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Newcastle upon Tyne

Astell Care Centre is in the Good tier ?, with 41 other homes in Newcastle upon Tyne. 91% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 6 (8%)
  • Good, with Outstanding areas 4 (5%)
  • Good 42 (58%)
  • Good, with an area to improve 8 (11%)
  • Requires improvement 6 (8%)
  • Not yet rated 7 (10%)

See all 73 care homes in Newcastle upon Tyne →

Care homes nearby

  • Garden Lodge
    Newcastle Upon Tyne · NE6 4EN · Residential care home · 41 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Ella McCambridge
    Newcastle Upon Tyne · NE6 3QP · Residential care home · 67 beds0.9 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Good Rated 2 years ago
  • Enhanced Elderly Care Service - Byker Hall Care Home
    Newcastle Upon Tyne · NE6 2SB · Nursing home · 95 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Grove
    Newcastle Upon Tyne · NE6 2DB · Residential care home · 2 beds1.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Balmoral Court Care Home
    Newcastle Upon Tyne · NE6 2DB · Nursing home · 99 beds1.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 month ago
  • Flexible Support Options Limited (Brilan)
    Newcastle Upon Tyne · NE6 2DB · Residential care home · 4 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago

More care homes near NE6 3BR →

Other homes run by Crown Care VI Limited

6 care homes in total: 5 Good, 1 Requires improvement.

  • Pennine Lodge Care Home
    Carlisle, Cumberland · CA1 3QD · Nursing home · 70 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Sandringham Care Home
    Bishop Auckland, County Durham · DL14 6HT · Nursing home · 92 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Holyrood House Care Home
    Knottingley, Wakefield · WF11 0JG · Residential care home · 85 beds
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Westroyd Care Home
    Loughborough, Leicestershire · LE12 9LY · Residential care home · 31 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 9 months ago
  • Clarence House Care Home
    Mexborough, Doncaster · S64 9NL · Nursing home · 78 beds
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: Requires improvementW: Requires improvement Rated 11 months ago

All 6 homes run by Crown Care VI Limited →

About Astell Care Centre

Run by Crown Care VI Limited, Astell Care Centre is a nursing home in Newcastle upon Tyne with 96 registered beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Newcastle upon Tyne are smaller: the median there is 35 beds.

Its kitchen was rated 5 for food hygiene in January 2026. 90% of homes in Newcastle upon Tyne also score 5. In Newcastle upon Tyne, 91% of rated care homes are Good or Outstanding (England 82%). It is one of 6 homes run by Crown Care VI Limited. 5 of those with a rating are Good or Outstanding. Crown Care VI Limited has run the home since December 2023, when it changed owner. Of the 6 closest rated homes, none is rated above it.

Its CQC rating, from November 2025, is Good across the board: overall and for every key question. That is up from Requires improvement in May 2023. The typical rating in Newcastle upon Tyne is about 3 years old, so this one is fairly recent. 1 of its 33 scored standards were below good, including “delivering evidence-based care and treatment”.